BetterBudget Support

Need help with BetterBudget? Email support@scorecardcoach.net and we’ll get back to you, usually within a few business days. It helps to include your iPhone model, iOS version, and the app version (shown in Settings).

You can also send a note from inside the app: in Settings, tap Send Feedback. Feedback sent this way doesn’t include your account, so if you’d like a reply, email us as well.

Frequently asked questions

Do I need an account?

No. You can use BetterBudget without signing in, and your budget stays on your phone. You only need an account if you want to share a budget with your household.

How do I sign in or create an account?

Go to Settings > Family Budget > Sign In. Enter your email and a password to create an account, or sign in to an existing one. If we send you a confirmation email, open the link in it and then sign in.

How do I share a budget with my household?

1. One person signs in and taps Create Household (Settings > Family Budget). The app shows an invite code.
2. Each other person signs in on their own phone, taps Join Household, and enters that invite code.

Everyone in the household can see and edit the shared budget and the Inbox. Only share the invite code with people you trust.

How do I back up and restore my budget?

• Back Up Now (in Settings) saves a copy on your phone. The app keeps your 10 most recent backups.
• Export Backup File creates a .json file that you can save to Files, iCloud Drive, or anywhere you choose.
• To restore, tap Restore from Backup in Settings and pick a saved backup or an exported .json file. Restoring replaces the budget on your phone, so you’ll be asked to confirm first.

If you share a household, the shared budget is also kept in the cloud. Sign in on a new phone and it syncs back down.

How do I delete my account?

Go to Settings > Account > Delete Account, type DELETE, and confirm. This permanently deletes your account and its cloud data and erases BetterBudget’s data on that phone. If other people are still in your household, the shared budget stays for them. The Privacy Policy explains exactly what’s removed.

If you never signed in, all of your data is on your phone. Use Settings > Reset Everything, or delete the app.

How do subscriptions work?

When subscriptions are available, they’ll be sold and billed by Apple. To view, change, or cancel a subscription, open the Settings app on your iPhone, tap your name, then tap Subscriptions. For refunds, visit reportaproblem.apple.com. Deleting the app or your BetterBudget account doesn’t cancel an Apple subscription on its own.

Is my bank information safe?

BetterBudget doesn’t connect to your bank. If you import a bank statement (CSV or PDF), it’s read on your phone and isn’t uploaded. See the Privacy Policy for details.